Guest Services

Passionate people, compassionate care

Whether you are seeing a loved one or staying at our facility, the staff at Boone Memorial is here to make sure your visit is as comfortable as possible.

About Our Campus

  • BMH is a tobacco free campus.
  • Masks are currently required for patients and visitors at all times.
  • Parking is always free on our hospital campus and at each of our clinics.

Boone Memorial Health welcomes and encourages visitors. Our current visitation policy follows.

Inpatient Floor:
One visitor per patient, per day.
12pm – 6pm | 7 days a week
Patients are encouraged to remain in the patient room at all times. 

Emergency Room:
One visitor, per patient allowed in patient room.

ER Waiting Room:
Reserved for patients only.
Extenuating circumstances may be considered.

Boone Memorial Health takes great pride in treating each patient like family.

We share in your concern for your loved one’s safety, health and well-being and understand how important it is to reach a patient timely and easily. Call, and one of our caring nurses or hospital staff will connect you.


Nurses Station
 304.369.1230 Ext. 6300

A patient’s nourishment is a top priority at Boone Memorial Health.

Providing a nourishing, well-balanced, properly controlled diet is one that takes skill and planning. Our trained staff provides meals for its patients, employees, and guests. They take pride in preparing individualized separate meals several times daily to accommodate special patient dietary needs.

In addition to meal planning, our registered Consulting Dietician provides patient nutritional care and assessments for patients. She also approves our menus and performs a sanitation audit on the kitchen.

We invite you to dine with us.

Dining Hours:

Breakfast: 7am – 10am

Hot Bar: 11am – 2pm

Grill, Grab & Go: 11am – 6pm

Vending machines are sponsored by the Boone Memorial Hospital Auxiliary and are located throughout the facility.

Dietary Contact Information:

Kitchen: 304.369.1230 Ext. 5700

Becky Spears, Director
304.369.1230 Ext. 5701

Boone Memorial Health takes pride in making sure our patients, visitors and employees feel secure.

The BMH Security Department works diligently to ensure the safety of all employees, patients, visitors, property, and equipment of the hospital. Our security officers maintain a strict routine of covering the grounds.

Should you have questions or concerns a patient or security contact the Nurses Station:
304.369.1230 Ext. 6106

Located immediately to your right as you enter the main hospital entrance is our Gift Shop, an integral part of our hospital and rich in history.

One of our dedicated Auxiliary volunteers will be ready to make your shopping experience an excellent one. In addition to the smiling faces of the Auxiliary, you can find everything from gifts and snacks to jewelry and the local paper. Arts and crafts by local artisans and crafters are also available. Proceeds from the Gift Shop benefit the Auxiliary fund to award scholarships to local high school seniors in addition to assisting with hospital goals and programs.

Gift Shop Hours

Monday – Friday: 8am – 5pm
Saturday: Hours vary
Sunday: Closed

These hours may vary slightly due to holidays, public health, and/or weather-related issues. 


304.369.1230 Ext. 5002